We’re cashless! Credit and debit welcome. Please note: checks not accepted. For gratuities, our manicurists gladly accept cash and Venmo. If you are happy with your services, we recommend adding 20%-25% gratuity.

Individuals (and Small Groups): You may cancel your appointment, without charge, up to 24 hours before your start time. If you cancel (or reschedule, downgrade services, or arrive too late to be accommodated for your scheduled services) within 24 hours of your start time, you will be charged for the full appointment value.

Groups 5-7 Guests: You may cancel/amend your appointment, without charge, up to 48 hours before your appointment start time. If any group guest cancels or downgrades within 48 hours of the start time, or arrives too late to be accommodated, you will be charged in full for the originally-scheduled services.

Groups 8+: Please refer to your booking contract for cancellation details. 

Please note, we only are able to hold your appointment for 5 minutes past your appointment start time before cancelling and applying fees (see Cancellation Policy). If you arrive more than 5 minutes late, your services may be downgraded, expedited, or cancelled based on how late you arrive (for fees, see Cancellation Policy), and you will be responsible for the full appointment value.

Please note, we only work with soak-off gel polish at Marlowe. We do not remove soft gel, hard gel, dips, powders, or acrylic nails. Please remember to add Gel Removal service to your mani/pedi if you have soak-off gel polish on; otherwise, your appointment will be shortened to accommodate the removal (please refer to price list). 

Looking to put together your own Mani Care Box? Let us know! We’re open to feedback and would love to hear from you about what you’re looking for. In the meantime, please select from our pre-curated giftbox collection. 

Yes! Click on your Cart, and you’ll see the option to add a personalized message. NOTE: gift notes are not available during checkout, so be sure to add your note on the Cart page before checking out!

We're working around the clock to process orders! Each order takes approximately 2-3 business days for processing, and another 5-10 business days for standard ground shipping.

Please note, our team is working as swiftly as possible to fulfill your order, but you may experiences slower than average shipping times due to carrier delays. 

We currently ship anywhere in the contiguous United States (excludes Alaska and Hawaii, as well as U.S. territories and protectorates, including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Minor Outlying Islands, and the U.S.V.I.).